Deer Express Shop – Trusted Online Shopping Center

We really hope that you’re happy with your purchase every time! If there is any manufacturing fault or the item is “Dead on Arrival” or any color or size mismatches, we’ll be happy to “Exchange” or “Full Refund” or the same product provided that it is in full as it is a condition as delivered.
We do Also offer Quick Replacement warranty for many products. Read more about Replacement Policy here for better understanding and for your comfort.

Return Policy

We (deerexpressshop.com) have a 4 days easy return policy for most of the items, however, specific return periods may apply for certain types of items while certain items are not returnable unless there is a problem with their quality. Unfortunately, unless they are faulty or not as described, we’re unable to offer a refund or exchange for the following item categories:

Gift Cards
Consumables
Clearance & Warehouse Deals
Items on Sale
Cosmetics items [if the seal is open/broken]
Perfumes [if the seal is open/broken]
Any products that come with factory sealed packing (If seal open/broken it won’t be allowed for return or exchange)
Digital/Downloadable products
Undergarments item are not eligible to return or exchange

If there is an issue with your order, you are requested to inform us immediately and not within 24 hours of receiving the product. Returns should be made within 4 days of receiving the items in original, undamaged and everything included and intact packaging. In most cases, original and undamaged packaging refer to the manufacturer’s packaging that the product was delivered to you in. An item being returned should also be returned with any accessories, manuals, and items that may have been bundled with the item.